Service Relations No 216, 2006/3 - 200 pagesPages 3 to 18Service Relations: Practices and Actors’ ViewpointsBy Michel PigenetPages 19 to 34The Cleaning of Paris from the 1940s to the 1970s between Public Service and Small Favors: Views of Garbage Workers and the Public on the Services RenderedBy Barbara ProstPages 35 to 52From Manual to Mechanical Sorting: The Changing Professional Identities of Employees in Postal Sorting Offices in the 1970s and 1980sBy Bruno MahouchePages 53 to 73Opening the Doors of Museums to the Public (1959–1981): Programs and the Statuses of the Curators in QuestionBy Odile Join-LambertPages 75 to 86Service Workers in Las Vegas Since the 1980sBy Marianne DebouzyPages 87 to 99The Work of Homecare for the Elderly: Constraints and Savoir FaireBy Christelle AvrilPages 101 to 133Trade Unionism and the New Salaried Service Workers: An Overview of Union Activity in Air France Call Centers (1989–2004)By Michel PigenetPages 135 to 159Reviews